Whitelisting is when you add an email address to your "approved" or "safe-sender" list. Your email program recognizes when you are receiving an email from your approved/safe sender and allows it to come through to your inbox.

To whitelist our email address follow the steps below.

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AOL:

VERSION 9.0 Add the address of the sender to the "People I Know" list
1. Open an email from the sender you want to add.
2. Click the Add Address button.
3. The sender is now added to the "People I Know" list.
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Yahoo:

1. Login to your Yahoo Mail account.
2. Click on "Mail Options" (on the right hand side of your screen). 
3. Click on "Filters" (on left hand side of screen).
4. Click "Add" button.
5. Assign a name for this filter: "Cristi Marin".
6. Underneath the heading "if all of the following rules are true..." go to the top row labeled "FROM header." Next to this you will see a drop down menu. Make sure to select "contains", then simply type support@cristimarinsupport.com" in our email address into the box provided.
7. At the bottom, where it says "Move the message to:", select "Inbox" from the drop-down menu. 
8. Click the "Add Filter" button at the bottom to add this filter.
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HOTMAIL/MSN Mail:

1. Login to your Hotmail or MSN Mail account.
2. Click on "Options".
3. Click "Junk Mail Protection".
4. Click on "Safe List."
5. In the box provided, type in www.cristimarinsupport.com.
6. Click the "Add" button.
7. When you see the address you entered in the Safe List box, click on the "OK" button.
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Microsoft Outlook:

1. Open the email and Right click on the From line.
2. Choose "Add Sender To Address Book or "Add to Outlook Contacts".
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COMCAST:

1. Sign into Webmail.
2. On the left navigation menu, click Address Book.
3. Click Add Contact.
4. Under the General tab, in the box under the Email Address, enter our email address
5. Click the Add button.

If you have enabled Restrict Incoming Email, also do the following:
1. Sign into Webmail.
2. Select Preferences.
3. Select Restrict Incoming Email. Note: If Enable Email Controls is set to Yes, then you are restricting incoming emails.
4. Select Allow email from addresses listed below.
5. Enter our email address, and click the Add button.
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EARTHLINK:

1. Click the Address Book button to open your address book in the browser.
2. Click the Add Contact button (if you use EarthLink 5.0 or higher, click the Add button).
3. Type in our email address into the email address slot and then click OK.
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GMAIL:

1. Click Contacts along the left side of any Gmail page.
2. Click Add Contact.
3. Copy and paste our email address into the primary email address dialog box.
4. Click Save.

How to check if our email is in the "spam" folder:

1. Click Spam along the left side of any Gmail page.
2. Check-mark the box next to our newsletter.
3. Click Not Spam button along the top.
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MOZILLA THUNDERBIRD:

1. Click the Address Book button.
2. Make sure the Personal Address Book is highlighted.
3. Click the New Card button. This will launch a New Card window that has 3 tabs: Contact, Address & Other.
4. Under the Contact tab, copy and paste our "From" address, add our email address into the Email dialog box.
5. Click OK.

If you have received a message from us:
1. Please check your Junk folder to see if our emails have been mistakenly placed there.
2. To prevent this from happening in the future, you need to mark our email as not junk. Do this by right-clicking on our newsletter and choose "Mark -< As Not Junk".

White list your Personal Address Book:
1. From the main drop down menu, select "Tools -< Junk Mail Controls..."
This will launch the Junk Mail Controls window that has two tabs: Settings and Adaptive Filter.
2. Under the Settings tab, update the "White Lists" module by selecting Personal Address Book from the pull down menu and then check mark the box next to "Do not mark messages as junk mail". Click OK.
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OUTLOOK 2003:

1. On the Tools menu, click Options.
2. On the Preferences tab, click Junk E-mail.
3. On the Safe Senders tab, click Add.
4. In the Add address, put our email address
5. Click OK.
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SBC GLOBAL:

1. Go to the SBC Global Mail page and click the Options link.
2. In the Management section, click the Filters link.
3. Click the Add button.
4. In the "From header" rule, in the field to the right of contains, enter our email address.
5. From the Move the message to pull-down list, choose inbox.
6. Click the Add Filter button to save the filter.
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VERIZON:

1. Go to your account and click on the Address Book link in the left column.
2. Select Create Contact.
3. The Add Address Book Entry screen appears. In the Email field, type our email address.
4. In the Nickname field, type our email address.
5. Select Save.

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BLACKBERRY Devices:

1. Scroll up to the message header.
2. Get to the field where their name is listed, click the Berry button and then click Show Address.
3. Select and copy that address to the clipboard.
4. Go into Address Book and find the user.
5. Select Save.
6. Click to edit it, and then click the Berry button to add another email address.
7. Paste it in and click Save.